1. Who we are
Flora Tea UK Limited ("we", "us", "our") is the controller of personal data collected through this website.
Flora Tea UK Limited4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London W1T 6EB, United KingdomCompany no. 16962075 · VAT GB 511 4790 11Contact: [email protected]
2. Data we collect
- Account data — name, email, business details if applicable.
- Order data — products purchased, shipping address, billing details (handled by Stripe).
- Usage data — pages visited, basic device info, gathered to improve the site.
3. How we use it
- To process and fulfil your orders.
- To send order confirmation and shipping updates.
- To verify business accounts for wholesale pricing.
- To improve the site and our products.
4. Sharing
We share data only with the providers required to run the service: Stripe (payments + subscriptions), Supabase (auth + database), and our shipping carrier. We never sell your data.
5. Your rights (UK GDPR)
You have the right to access, correct, delete or export your personal data. Email [email protected] and we'll respond within 30 days.
6. Cookies
We use a small number of cookies for authentication, your shopping cart, and your light/dark theme preference. We do not use advertising cookies.